Pick-ups
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We allow pick-ups by appointment only. As we are an online store and don’t have a physical shop.
Handling Time
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Orders will be processed within 1 to 2 business days. This excludes weekends and holidays.
Shipping
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Orders ship from our premises in Perth
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Shipping charges for your order are calculated and displayed in the shopping cart.
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If you would like Signature Required or Authority to leave, please put this in the checkout comments.
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When your order has shipped you will receive an email notification that includes the tracking number.
Delivery
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Delivery time estimates can be found on the Australia Post website, Express Post and Parcel section https://auspost.com.au/service-updates/domestic-delivery-times
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Various postal / courier companies process packages or schedule deliveries are out of our control.
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For delivery queries, please contact the courier company / postal service directly.
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If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us, and we will look into it for you.
Acceptance of Goods
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Please inspect your order immediately upon receipt and notify us of any issues. There is a limited time goods can be returned.
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Please see our Returns & Refunds Policy for more information.